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Find answers to common questions

Frequently asked questions

Welcome to our FAQs section, where we’ve compiled answers to the most frequently asked questions about our services. Whether you’re curious about our process, pricing, or specific offerings, you’ll find the information you need right here.

General Questions

da Vinci Pools does not charge a consultation fee.

The cost of a pool can vary greatly depending on the scale and scope of the project, topography and soil conditions, size of the pool, design, materials, equipment, and location.

While da Vinci Pools has a reputation for creating spacious, luxurious pools and outdoor living areas, a custom-built pool does not have to come with a significant price tag. We are experts at creating designs of all types and sizes and can accommodate budgets as low as $65,000 without compromising quality.

Every project is unique; the time it takes to build a pool can take weeks or months and will depend on the scale and scope of the project. Some factors that can impact the build time include the permitting process, the complexity of the project, the materials selected, and weather conditions. We will provide an estimated timeline for your project during the consultation process.

Get references – ask the builder for a list of references and reach out to some or all of them. Previous clients can give you a sense of the builder’s communication style and quality of work. 

Verify credentials – how long has the builder been in business? Is the builder BBB accredited? Does the builder belong to professional industry organizations? Does the builder carry adequate insurance coverages?

da Vinci Pools builds in Austin and the surrounding area and Fredericksburg.

In recent years, Austin area pools have been affected by a condition called Alkali Silica Reaction (ASR), commonly known as “concrete cancer.” ASR occurs when certain materials in concrete react with chemicals in the environment, causing the concrete to crack. In most cases, the only solution is demolition and rebuilding of an affected pool.

da Vinci Pools has a long-term relationship with a reputable concrete supplier who utilizes and test products to ensure they are in accordance with the applicable ASTM associated with them. Documentation will be provided upon request.

If you have confirmed ASR in your pool and plan to rebuild, da Vinci Pools has the expertise and experience to help through every step of the process – from demolition to replacement.

Investing in a new pool is a significant decision and da Vinci Pools is committed to helping our clients secure the best financing options available. Explore your options with our preferred lenders:

An inquiry does not affect your credit. da Vinci Pools has an established relationship with these lenders for the benefit of our clients only and does not receive any compensation.

resources for pool upkeep

& More

Ensure your pool is ready for every season with our expert tips and resources.

Modern backyard pool with a sleek design, featuring a shallow entry area. A large, artistic bronze sculpture stands at the edge near the house. Water flows from three spouts on a stone wall, and trees are visible in the background.
Pool Water Balance

Pool Water Balance

One of the most crucial aspects of pool maintenance is ensuring that the water is properly balanced. A well-balanced pool keeps the water safe, clean, and comfortable for swimmers, protects and extends the longevity of pool equipment and surfaces, and reduces maintenance costs.

To keep pool water chemistry in balance, regular testing is essential and should be done at least once a week, or more frequently during times of high pool usage. Environmental factors such as rain, high pollen, and dust can also affect water chemistry balance. In addition, it is important to clean the pool filter regularly, maintain proper circulation, and address any issues with your pool’s equipment to ensure optimal water quality.

Key elements include:

  • pH Level

pH measures how acidic or alkaline your pool water is. The ideal pH range for a swimming pool is between 7.2 and 7.6, with 7 being neutral. Pool water that is too acidic (low pH) or too alkaline (high pH) can cause a variety of problems.

Low pH can cause skin and eye irritation, corrode pool equipment, and can damage pool surfaces. High pH can lead to scaling on the pool walls, cloudy water, and reduced effectiveness of chlorine.

  • Total Alkalinity (TA)

Total alkalinity refers to the water’s ability to resist changes in pH, acting as a buffer. The ideal range for total alkalinity is between 80-120 ppm.

Low alkalinity can cause pH to fluctuate dramatically, causing instability, and can lead to corrosion, scaling, and irritation of eyes, nose, throat and skin. High alkalinity can lead to cloudy water, scaling, and irritation in the eyes, throat and ears.

Maintaining balanced alkalinity is critical, as it helps ensure that your pH remains stable over time.

  • Calcium Hardness

Calcium hardness measures the concentration of calcium in your pool water. The ideal level for calcium hardness is between 200-400 ppm.

Low calcium hardness can lead to corrosion and cause damage to equipment and pool surfaces. High calcium hardness can lead to scaling and cloudy water, which can clog filtration systems.

Monitoring calcium hardness is especially important in areas with hard water, where calcium levels tend to be naturally high.

  • Sanitizer (Chlorine) Levels

Chlorine is the most commonly used pool sanitizer, keeping the water free of bacteria, viruses, and algae. Maintaining the correct chlorine level is essential for safe swimming. The recommended range for free chlorine is between 1.0 and 3.0 ppm.

Low chlorine levels can lead to bacterial growth and algae formation. High chlorine levels can cause eye irritation, skin discomfort, and fading of swimsuits.

  • Cyanuric Acid (Stabilizer)

Cyanuric acid is a chemical that stabilizes chlorine, protecting it from the sun’s UV rays. This helps prevent chlorine from breaking down too quickly, especially in outdoor pools. The ideal cyanuric acid level is between 30-50 ppm.

Low cyanuric acid levels can result in faster chlorine loss due to UV degradation.  High cyanuric acid levels can reduce chlorine’s effectiveness, leading to possible algae growth and cloudy water.

  • Total Dissolved Solids (TDS)

Total dissolved solids (TDS) refer to the concentration of all dissolved substances in the pool water, including salts, minerals, and chemicals. While TDS doesn’t always need to be monitored regularly, high TDS levels can lead to poor water quality and scale formation. The ideal TDS level is below 1500 ppm, though it can vary depending on local water conditions.

There are several ways to test your pool water. You can use test kits, test strips, electronic monitoring devices, take a sample to a local pool supply store, or a pool service professional will do it as part of their pool service. 

To protect your investment, we recommend that you hire a reputable pool service professional to provide weekly service. Regardless of who maintains your pool, it is necessary for chemistry maintenance records be kept as they will be required by the plaster manufacturer in the event a warranty claim should be filed.

Seasonal Maintenance Tips

Seasonal Maintenance Tips

From scorching summers to mild winters and occasional extreme weather throughout the year, the unique climate in the Austin area has it all. Below are seasonal tips to keep your pool in optimal condition year-round:

Spring: Swim Season Prep

As temperatures start to rise, spring is the perfect time to prepare your pool for summer use.

Clean and Inspect: Remove debris, leaves, and dirt from the pool surface, skimmers, and pump baskets. Clean the water line and pool tile, using the recommended method for your tile. Brush and vacuum the walls and floor to remove algae and any buildup that may have accumulated.

Check Equipment: Inspect your pool pump, filter, and heater for any signs of wear or damage and replace or repair as necessary. Clean or replace filters as needed.

Test Water Chemistry: Test and balance the water’s pH, alkalinity, and chlorine levels. Consider shocking the pool to eliminate bacteria or algae that may have developed.

Adjust for Pollen Season: Austin experiences heavy pollen in spring, which can clog filters and create a film on the water surface. Clean your filters frequently and use a pool skimmer daily.

Summer: Peak Swim Season

Austin area summers are long and hot, and the heat can strain your pool’s systems. Consistent maintenance is key to ensuring the pool stays clean, safe, and functional.

Increase Cleaning Frequency: With increased use, debris and contaminants accumulate quickly. Skim the pool daily and brush and vacuum weekly to prevent algae growth.

Monitor Water Levels: The intense Texas heat can cause significant water evaporation. Regularly check the water level and refill as needed to keep it above the skimmer line.

Consistent Chemical Checks: Test water chemistry at least twice a week to maintain proper chlorine and pH levels. Add stabilizers to protect chlorine from rapid degradation due to UV rays.

Run the Pump Longer: During the summer, run your pool pump for 8 to 12 hours daily to ensure proper circulation and filtration.

Fall: Transition and Maintenance

Fall weather in the Austin area is still warm enough for swimming, but it can bring cooler temperatures and it’s important to begin transitioning your pool for the eventual winter months.

Clear Leaves and Debris: Falling leaves can clog your skimmer and filter. Regularly skim the pool surface or consider using a pool cover. Brush and vacuum the walls and floors as needed to prevent algae buildup.

Reduce Pump Run Time: Cooler temperatures mean less demand for filtration. Unless you have a high-foliage situation or are heating your pool or spa, decrease pump run time to save energy.

Inspect Winter Equipment: If you use a pool cover, ensure it is clean and in good condition. Check pool heaters if you plan to extend swimming into fall.

Adjust Chemical Levels: Cooler temperatures reduce algae growth, so you may need less chlorine. Test water chemistry weekly and adjust accordingly.

Winter: Keep It Safe and Protected

While Austin area winters are relatively mild, your pool still requires attention during the colder months. You’ll also need to take precautions to protect your pool in the event of a freeze.

Maintain Water Chemistry: Even if your pool is not in use, monitor and balance pH, alkalinity, and chlorine levels every few weeks.

Cleaning maintenance: Skim the pool weekly and brush and vacuum the walls and floors as needed to prevent debris buildup.

Protect Against Freezing: Though rare, freezing temperatures can damage pipes and equipment. Run your pump during freezing weather to keep water circulating and prevent ice formation.

Cover the Pool: Consider a high-quality pool cover to keep out debris and reduce evaporation and chemical use during the off-season.

Inspect and Store Accessories: Remove and clean pool accessories that are not being used and store them in a dry, safe location.

Year-Round Tips

Maintain Consistent Records: Keep a log of chemical tests, cleaning schedules and equipment maintenance.

Routine Inspections: Regularly inspect your pool for cracks, leaks, or equipment malfunctions.

Professional Servicing: Schedule professional maintenance at least once a year to ensure your pool remains in peak condition.

What to Do in a Freeze

What To Do in a Freeze

When winter conditions are in the forecast, be prepared to protect your pool in freezing temperatures.

Run the System Continuously: da Vinci Pools installs Jandy equipment with a built-in freeze protection device that will automatically activate when the air temperature approaches between 34-40 degrees at the pool equipment. As long as there is power, this will keep the water flowing to avoid potential freeze damage to the pool equipment. Do not run the heater if you have one.

Clean and Test Water Chemistry: Ensure pool filters, skimmers and pump baskets are clean and the water is balanced.

Monitor Water Levels: Ensure your pool’s water level is at the appropriate height so the pump does not run dry.

Open Valves and Adjust Water Features: Set all valves to allow water to flow through all pipes, including, fountains, and spa spillovers. If possible, keep water features running to prevent freezing in those lines.

Protect Exposed Plumbing: Use insulated covers or blankets on exposed pipes.

Break ice: If ice forms on the pool surface, break it up to help it melt and to keep skimmers clear.

If freeze protection does not activate during near-freezing temperatures, the following steps should be taken.

What If We Lose Power?

Freeze protection is not effective during power outages or in prolonged extremely cold temperatures. When the freeze protection device is not operational, your pool equipment should be winterized.

Turn off breakers: Turn off all circuit breakers to your pool equipment so that it doesn’t automatically turn on when the power returns.

Drain the equipment: Remove the drain plugs from all equipment in the system to drain the water. Open all valves to relieve pressure in the system.

Cover the equipment: Cover the equipment with insulated covers, blankets or tarps, only if the power is off. Remove any coverings before the power is turned on.

When The Power Comes Back On

Check equipment and plumbing: Inspect your pool equipment and plumbing for any visible signs of damage or leaks.

Re-start: Follow the above steps in reverse and re-start your system.

Clean and test water chemistry: Clean your pool and test and balance water chemistry, as prolonged circulation during a freeze may alter levels.

If you notice frozen water in pipes, cracked equipment, or other damage, contact a pool professional immediately. Attempting to repair frozen or broken components yourself could cause further damage.